Privacy Policy

Your Privacy

We care about your privacy. We never have and never will sell your information.

This policy has been created to better protect your privacy. This page explains our online information practices, our legal basis for doing so and the choices you can make about the way your information is collected and used.

By using the Services offered by FUNDKOKO, you're acknowledging you have agreed to our Terms of Use and that you have read and understood this Privacy Policy.

1. Are you affected by this privacy policy?

FUNDKOKO publishes the website www.FUNDKOKO.com.ng allowing users to create a fundraising campaign.

This Privacy Policy applies to any person who has subscribed to FUNDKOKO services by creating an account. This concerns the creators of fundraising campaigns, participants, recipients of campaigns as well as merchants affiliated with FUNDKOKO (or any natural person linked to a merchant, such as corporate officers).

If you browse the website www.FUNDKOKO.com.ng as an Internet user, you are also partially concerned by this Policy. You can directly consult section 13 concerning cookies for more information on the processing operations that concern you.

2. What Personal Data is processed by FUNDKOKO? How are they collected?

When you subscribe to FUNDKOKO's services, you agree that your Personal Data necessary for the provision of these services will be processed by FUNDKOKO. This mainly concerns your identifiers (allowing you to access your profile), your identification data (in particular your name, first name, address, date and place of birth, and if applicable your identity document as well as any supporting documents. that may be required for the use of the services), as well as the data generated by the use of the services. Your IP address is also collected when creating your profile and when using the services.

The Data that must be filled in are displayed visibly on the site. If you refuse to provide the Mandatory Data, you may be refused subscription to the services or the services may be suspended

3. For what purposes are your Personal Data processed?

Your Personal Data is processed within the framework of the execution of the general conditions of use ("T & Cs") concluded with FUNDKOKO or in order to take measures related to this contract. This includes the following purposes:

  • Subscription to services and management of your profile (including crowdfunding intermediation services);
  • The creation and management of fundraising campaigns;
  • Customer relationship management (handling your questions and any complaints, collecting opinions on the quality of services, etc.);

FUNDKOKO also processes your Personal Data in the context of legitimate interests, deemed necessary to ensure the quality of the services provided. This concerns the following purposes:

  • The detection of fraudulent Campaigns;
  • Preserving the security of the FUNDKOKO website;
  • Content sharing services on social networks;
  • Improving navigation on the FUNDKOKO website and improving services using audience measurement tools.

FUNDKOKO processes your Data when required by law. This includes:

  • Compliance with the legal and regulatory obligations imposed on it in its capacity as an intermediary in crowdfunding, and in particular in the fight against money laundering and the financing of terrorism;
  • Cooperation with the public authorities or any law enforcement authority, in the context of a control or an investigation.
  • Finally, certain Data processing operations are carried out only if you have given your consent clearly and expressly (for example by checking a box dedicated to this purpose). This is the case for example:

4. How long are your Personal Data kept?

FUNDKOKO keeps your Personal Data for the duration of the contractual relationship. As soon as you terminate the services, all of your Personal Data will be permanently deleted, with the exception of those which must be kept by FUNDKOKO under legal obligations or for legitimate reasons. Thus, the following specific retention periods will apply:

As part of its obligations in the fight against money laundering and the financing of terrorism, FUNDKOKO keeps the documents and information relating to your identity for five (5) years from the termination of the services.

  • The data necessary for the management of any disputes or disputes are also kept for a period of five (5) years, in accordance with the legal provisions in force (in particular but not exclusively those provided for by the Commercial Code, the Civil Code and the Code. consumption).
  • The contractual documents are kept for a period of five (5) years from the end of the contract.
  • Communications with customer support can also be recorded. Where applicable, they will be kept for a period of five (5) years from their receipt or registration.
  • The information allowing your right to oppose commercial prospecting to be taken into account is kept for three (3) years from the exercise of the right of opposition.

5. What are your rights over your Personal Data?

5.1. Permission to access

You have the right to access the Data concerning you. If you exercise this right, FUNDKOKO will send you a copy of the characteristics of the processing carried out on your Data (the purposes of the processing, the categories of Data concerned, etc.). This information will be provided to you on a commonly used electronic medium. However, you have the option of requesting that this information be provided to you in another form, provided that FUNDKOKO is technically able to send you the information in the requested format.

You are informed that FUNDKOKO may require the payment of fees based on the administrative costs generated by any request for additional copy.

5.2. Right of rectification

If you notice that the Data which concerns you is inaccurate or incomplete, you have the possibility to request the rectification or the update of this Data. You can modify certain Identification Data directly from your FUNDKOKO profile.

5.3. Right to be forgotten

You can request the erasure of your Data in the following cases: when they are no longer necessary for the purposes for which they were collected or processed; when your Data has been the subject of unlawful processing or when it must be erased to comply with a legal obligation provided for by Nigerian law.

However, you will not be able to obtain the erasure of your Data when the processing is necessary for the exercise of the right to freedom of expression and information, the establishment, exercise or defense of rights in justice, or to comply with a legal obligation imposed on FUNDKOKO.

5.4. Right to restriction of processing

You have the right to obtain restriction of processing in the following cases: if you dispute the accuracy of your Personal Data; if the processing is unlawful and you wish to obtain the limitation of this processing instead of the erasure of your personal data; if FUNDKOKO no longer needs your Personal Data but it is still necessary for you to establish, exercise or defend legal claims.

5.5. Right to object to processing

If you have a legitimate reason, you can object to your Data being processed. As soon as you object to the processing, your Data will no longer be processed for these purposes.

In addition, when your Personal Data (in particular your email address) are used for prospecting or sales promotion purposes, you can object to it at any time directly in your profile or by contacting FUNDKOKO, including in the event of possible profiling insofar as it is linked to said prospecting. As soon as you object to the processing, your Data will no longer be processed for these purposes. We inform you that you can also unsubscribe from prospecting or sales promotion emails by means of the unsubscribe link available at the end of each of said emails.

6. How to exercise your rights?

You can exercise your rights by contacting FUNDKOKO at the following coordinates:

  • By phone: +234………….
  • By email: support@fundkoko.com.ng;
  • Using the contact form available on the website www.fundkoko.com.ng;

For any request to exercise your rights, we may ask you to send an official identity document in order to verify that you are indeed the person concerned by the Data which is the subject of the request.

Responses to your requests will be communicated to you electronically, unless you explicitly request otherwise. In this case, you must accompany your request with the desired response methods.

We are committed to responding to any request as soon as possible. You will receive a response within a maximum of one month from receipt of your request. However, we inform you that this period may be extended by two months if your request is particularly complex or given the number of requests. In this case, you will be informed of such an extension and its reasons within a maximum period of one month from receipt of your request.

You are informed that in the event of manifestly unfounded or excessive requests, in particular because of their repetitive nature, we may refuse to respond to your requests or require the payment of fees to take into account the administrative costs incurred in responding to your requests.

7. How is the security of your Personal Data ensured?

We implement all appropriate security measures to ensure the protection and confidentiality of your Data, and in particular to prevent the destruction, loss, alteration, unauthorized disclosure of Data, or unauthorized access to such Data. These security measures consist in particular in the encryption of the Data, as well as in the implementation of means to guarantee the confidentiality, integrity, availability and constant resilience of the systems and processing services. Any breach of security impacting your Data and likely to generate a removed risk for your rights and freedoms will be notified to you as soon as possible.

8. Modification of the Privacy Policy

Changes to the Privacy Policy are published on the FUNDKOKO website, with an indication of the date of the last update. In addition, any substantial modification of this Policy (such as a modification concerning the processing operations that we carry out) will be notified to you by email.

9. Content published voluntarily

FUNDKOKO services allow fundraisers to publish a description of their project as well as photographs. They can also feed into the pot news feed. Participants can post comments related to the fundraising campaign. This information appears either to the public or only to users invited by the creator, depending on the privacy settings of the kitty determined by the creator.

As soon as you voluntarily publish content on the FUNDKOKO site, you acknowledge that you are fully responsible for any personal information you transmit (including any photographs or images). If you publish content containing Personal Data relating to third parties, you are solely responsible for obtaining the authorization of these persons. You agree not to publish any content that is potentially harmful or that could damage a person's reputation.

10. Cookies Policy

A cookie is a small file placed on your device when you browse a site. Cookies have a limited lifespan. They can only keep text, which is always confidential and in most cases encrypted. These cookies therefore allow you to be identified on each of your visits and help improve your user experience by offering you services more appropriate to your needs.

When using the services, FUNDKOKO collects and uses some of your Data via cookies or other similar devices, the purposes of which are described below.

By continuing to browse the FUNDKOKO site, you therefore agree to receive Cookies as well as this Cookie Policy. You can refuse or limit our cookies by setting your browser in accordance with what is specified on the website's page relating to cookies.

The cookies used by FUNDKOKO can have different purposes, in particular:

  • Improving your browsing on the FUNDKOKO site by offering you a user experience more suited to your choices and the provision of services that you have expressly requested (for example authentication to your account). The use of these cookies also makes it possible to identify problems related to the platform. These are so-called “functional” cookies;
  • Measuring the platform's audience to improve performance, as well as products and services. These are so-called "analytical" cookies;
  • The production of targeted advertising outside the site and the personalization of the content presented to you. These are so-called “retargeting” cookies;
  • The "social networks" and comments sharing buttons. These are so-called “social network” cookies.
  • These cookies are either directly implemented by FUNDKOKO, or offered through service providers (publishers of audience measurement solutions, advertising agencies and social networks in particular).
  • We point out that when cookies are placed by third-party service providers, they are used exclusively on behalf of FUNDKOKO. The latter does not authorize the issuers of cookies to use the Data collected for their own account.

For more information on the cookies collected and processed by FUNDKOKO.

How We Use This Information

We use the information we collect for the following purposes:

  • To keep your account secure and protect our Services (including to verify the identities of campaign owners and prevent fraud and abuse);
  • To enable us to provide you with our Services, and to improve and promote our Services;
  • To create and administer your account, contact you, and customize your experience on FUNDKOKO (for example, to show you campaigns in your country); and
  • To track and analyze use of the Services so that we can improve how FUNDKOKO is performing and provide users with the best experience possible.

How This Information Is Shared

Information that’s shared publicly

When you create an account, we create a basic public profile page for you on FUNDKOKO, containing your name, the date the account was created, and a list of campaigns you have donated to, launched or are following. If you provide the information, your profile will also show your picture, about text and location.

The name you provide appears with your donation, the comments you post and messages you send on FUNDKOKO. People can click your name to view your profile.

If you would like to have a profile, but don’t want others to see your name or profile image, you may choose an account image or name that is not identifiable. You can modify or delete certain information associated with your account (such as your profile image, about text and location) from your user profile.

If you are a campaign owner, we require that you use your real name.

Information that isn’t shared publicly

The following data will not be publicly displayed or revealed to other users:

Any payment information you provide;

  • Your email address;
  • Your password details;
  • Your IP address;
  • Your phone number;
  • Your date of birth and other identity verification documentation (for campaign owners);
  • Communications you send to us (for example, when you ask for support, send us questions or comments, or report a problem).

Email Notifications

We want to communicate with you only if you want to hear from us. We try to keep emails to a minimum and give you the ability to opt in to any marketing communications we send.

We will send you email relating to your transactions on FUNDKOKO. You may also elect to receive certain marketing email communications, in accordance with your preferences, and from which you may opt out at any time by adjusting your notification settings.

We'll also send you service-related announcements when it's necessary to do so.

Questions?

If you have any questions regarding the privacy policy of FUNDKOKO then you may contact us.