FAQ

At Fundkoko, we know that collecting donations is difficult!

Many questions can arise during the fundraising process. That's why we created this short FAQ section to answer some of the most common questions we have! Click on a topic on the left to get the answer to the question.

As always, if you have any further questions, you can contact us through our support page: support@fundkoko.com.ng

What is Fund Koko?

We are a personal crowd funding website where you can raise funds to help solve the things that most matter to you, such as a memorial or medical events.

How does Fundkoko work?

With Fundkoko, you can easily do the most important things online to collect donations. In just a few minutes, you can personalize уоur fundrаiѕеr and share it with your fаmilу, friеndѕ, and nеtwоrkѕ. Fundkoko users hаvе rаiѕеd mоrе thаn 2 billiоn naira.

With Fundkoko, the mоnеу rаiѕеd gоеѕ dirесtlу tо уоu. Thеrе are nо time limitѕ or rеѕtriсtiоnѕ - уоu will kеер аnу donation you receive. It hаѕ never been еаѕiеr tо raise money fоr уоurѕеlf оr уоur loved ones. Alѕо, we are here to help. Fundkoko answers your emails 24 hours a day, seven days a week.

How does Fundkoko ensure the security of advertising campaigns?

Fundkoko has the best secure payment encryption technology. Payments online from donors are safe, and your money is securely stored until you are ready to request a withdrawal via electronic transfer.

How can I withdraw funds from the campaign?

Once Fundkoko receives online donations, you can quickly request withdrawals anytime, anywhere. The payout does not affect the progress bar shown in the campaign. After you have logged into your account, click on Withdraw and follow the instructions. You can withdraw the remaining amount and transfer it directly to your bank account. It will take 2-5 working days for the transfer to appear in your account.

Is there a deadline or time limit?

No! There is no deadline for Fundkoko. Your campaign will remain active until you close the donation or delete the campaign entirely. Most organizers stay active indefinitely to refer to the friendly comments and support they receive.

What if I don't reach my goal?

No problem. No need to reach the goal. You can keep any funds raised. Even if you have achieved your goal, your campaign can still accept donations. If the event reaches its fundraising goal before the time is up and you are not allowed to overfund, your page will no longer be able to receive donations and will be shown as successful.

If you allow excess funds, you can receive additional donations until your campaign is over.

You can accept donations at any time during ongoing donation campaigns.

How do I get donations?

With the support of your friends, family, and online communities, Fundkoko provides an easy way to raise funds. Our platform makes it easy for you to share your campaigns in various ways to make donations, track progress, and post updates to encourage community participation.

How do I protect my donation?

Fundkoko guarantees the protection of your donation. Helping others requires a leap in confidence. That's why we support your generosity with the first and only guarantee of online fundraisers. In the unlikely event of a bad situation, we will refund your donation.

Can someone set up a campaign for me?

Absolutely! Fundkoko makes it easy for organizers to collect donations for you and even make sure contributions are sent straight to your bank account.

How do I get the donated money?

Fundkoko can provide you with money quickly, as we know that many donation needs are time-sensitive. You can set up a payout and add bank account details immediately after accepting the organizer's invitation to become a beneficiary. Then it will take 2-5 working days for the transfer to appear on your account.

Who can initiate fundraising campaigns for Fundkoko?

Anyone who needs to raise money online

What information should I include on the fundraising page?

The fundraiser should explain:

  • What you are trying
  • How you are going to do it
  • How you are going to use the funds
  • Information about you or others on the team

The more information you share, the more trust you will gain from supporters. Think about your need to fund campaign activities. Then go ahead and include all of this information.

What if the fundraiser reaches its fundraising goal before the time runs out?